Cyclone Alfred – Australia’s East Coast Service Impact. Due to Cyclone Alfred impacting Australia’s East Coast, there is potential for all shipments and Service Field Appointments to be delayed. Park Place Technologies will continue to work with our customers and partners in the affected region. Read More
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Dell Compellent Support & Maintenance

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Home » Third Party Maintenance » Dell Maintenance » Dell Compellent Maintenance

World-Class Dell Compellent Maintenance

With Park Place Technologies, you can support your Dell Compellent storage equipment past its end of service life or warranty and get direct access to our technical support team.

If you’re among the IT managers wondering what to do with a Compellent storage system, or perhaps several of them, stop for just a moment. There is no need to make deployment or budget decisions based on Dell EMC’s continued or discontinued support—because there are other, better options for comprehensive maintenance contracts.

Park Place Technologies, an expert in data storage maintenance and Dell server support, covers a wide selection of Compellent hardware. Supported systems include the SC8000, SC4020, and SC900, as well as the SCv2000, SCv2020, and SCv2080. And if you are among the customers holding on to the early SC20, SC30, SC40, we can help there, too.  Park Place is continually adding product lines to our supported Dell EOL list, so if your Compellent model is not listed, please give us a call.  Chances are good that we can help with your specific needs.

Supported Dell Devices

Park Place allows you to extend the life of your Dell data center hardware by providing world-class service and support that includes our fast and responsive 24/7 domestic call center. Park Place offers Compellent SAN support for the following Dell devices:
    • Dell Compellent SC20
    • Dell Compellent SC30
    • Dell Compellent SC030
    • Dell Compellent SC40
    • Dell Compellent SC040
    • Dell Compellent SC400
    • Dell Compellent SC420
    • Dell Compellent SC8000
    • Dell Compellent SC4020
    • Dell Compellent SCv2000
    • Dell Compellent SCv2020
    • Dell Compellent SCv2080
    • Dell Compellent SCv3000
    • Dell Compellent SCv3020

Flexible Service Levels

Park Place allows you to extend the life of your Dell data center hardware by providing world-class service and support that includes our fast and responsive 24/7 domestic call center. Park Place supports the following Dell devices:

  • 24 hours a day, 7 days a week
  • Initial phone-based diagnosis
  • Field Engineer on-site (if required) within 4 hours after customer contact

The sooner you switch, the more you’ll save!

Switching hardware support to Park Place after your initial warranty expires could save you 30-40% vs. renewing with the OEM

  • One partner to support your multi-OEM devices
  • Remote monitoring support
  • First-Time Fix™ Guarantee
  • Our service doesn’t have an expiration date. We’ll support your IT infrastructure as long as necessary.

Flexible Service Levels

Park Place allows you to extend the life of your Dell data center hardware by providing world-class service and support that includes our fast and responsive 24/7 domestic call center. Park Place supports the following Dell devices:

  • 24 hours a day, 7 days a week
  • Initial phone-based diagnosis
  • Field Engineer on-site (if required) within 4 hours after customer contact

The sooner you switch, the more you’ll save!

Switching hardware support to Park Place after your initial warranty expires could save you 30-40% vs. renewing with the OEM

  • One partner to support your multi-OEM devices
  • Remote monitoring support
  • First-Time Fix™ Guarantee
  • Our service doesn’t have an expiration date. We’ll support your IT infrastructure as long as necessary.

Engineer Expertise

We employ an experienced team of field service and advanced L3 engineers that have 15+ years of direct OEM experience with storage hardware on average. These Dell Compellent support teams are located in cities around the world and can be on-site at your facility within 4 hours. That’s professional support whenever you need it, wherever your storage hardware is located.
  • 600+
    Global Professionals
  • 15+
    Years Average Experience
  • 150K+
    Service Calls in 2021
Park Place Technologies Service Locations Map

Central Park Customer Portal

View all your assets and solve any issue with greater efficiency and improved response times. Central Park provides a single pane of glass that allows you to:
  • Get real-time visibility for all events
  • Submit a ticket
  • View open/closed tickets
  • View all active Park Place contracts
  • View all assets under contract (active or inactive)
  • Add equipment
  • Add, update, enable, and disable technical contacts per location
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